Avaya Phone System
The phone link module allows you to setup an interface between the Avaya Phone System and Mark-It Advantage Xi. When an inbound phone call is received, the Avaya Phone Manager software will pop (run) this module and lookup contacts in the Advantage Xi Address Book using the Caller ID and display a list of possible contacts.
the Avaya Phone Manager
on the Preferences Button
on the SCREEN POP tab and enter the
following into the Pop External Program:
Systems\Mark-It Advantage Xi\System\PhoneLink.exe then press the [OK]
How To Use:
an inbound phone call is received you will see a screen similar to the
2) Click on the Show button to “Show” the contact details screen for the selected contact.