Please check the version of your software and use the instructions below to install the Icon on the main menu:
Add Outlook Sync To Main Menu of Mark-It Advantage Xi Version 1.x:
1. Right-Click on the Main Menu
2. Select ‘Add Mark-It Advantage Xi Program’ From The Popup Menu
3. Select ‘Outlook Sync’ from the list of programs and Click on [Add]
4. [Close] The Add Program Window
Add Outlook Sync to Main Menu of Mark-It Advantage Xi Version 2.x:
1. Right-Click on the Main Menu
2. Select ‘Menu Setup’ From The Popup Menu
3. Select ‘Add Menu Item…” From the Sub Menu
4. Select ‘Outlook Sync’ from the list of programs and Click on [Add]
5. [Close] The Add Program Window
Running Outlook Sync:
Click on the “Outlook Sync” Icon in the Navigation Menu that was added from above:
Initial Sync Database Download:
IF YOU GET A MESSAGE THAT STATES YOU NEED A LICENSE TO USE OUTLOOK SYNC THEN DO THE FOLLOWING OTHERWISE SKIP TO THE NEXT STEP. The Sync process is accomplished by having a secondary database that holds information about the Outlook database and Mark-It Advantage Xi database. You MUST download this database and install it in order to do the sync process.
Syncing Outlook and Mark-It Advantage Xi:
OUTLOOK SYNC OPTIONS:
Click on the [SHOW OPTIONS] button to see additional options (see below)
CONTACT FOLDERS TAB:
Folders list allows you to pick which
Outlook Folders you Want to Sync with – when syncing a classification will be added
to contacts like [[Contacts]] if you are syncing to the [Personal
Folder]-Contacts of Outlook. Simply
check the folders you want to sync with.
The Email tab allows you to import exiting Outlook Emails and Folders into the Mark-It Advantage Xi Email module. THIS FEATURE IS STILL IN BETA DUE TO A PROBLEM WITH A FILE CALLED REDEMPTION.DLL THAT IS CREATED BY ANOTHER COMPANY. THIS FILE CAUSES THE SYSTEM TO STOP RUNNING AFTER A LARGE NUMBER OF EMAILS HAVE BEEN CONVERTED. YOU HAVE TO RUN THE IMPORT AGAIN IF YOU GET THE ERROR. SEE DOWNLOAD INSTRUCTIONS: http://www.advantagexi.com/training/outlooksyncemailimport.htm
Most users will leave the 4 checkboxes UNCHECKED because they are not needed but if you want the emails in these folders then check as desired…
Click the Begin Email Import to start the import
There may be a time when you need to delete all records from Outlook and bring everything from Advantage Xi into Outlook – If you have sync’d before you need to use one or both the buttons in the utilities tab to remove link information that helps link contacts and calendar entries in each of the databases. ONLY DO THIS IF YOU HAVE DELETED ALL DATABASE ENTRIES FROM OUTLOOK – if you have deleted entries from outlook and don’t use this button then it will add a classification to each contact called [Outlook Deleted] and will prevent these records from going back to Outlook when you press the sync button.
If you did delete names form Outlook and contacts in Mark-It Advantage Xi are assigned to the [Outlook Deleted] classification then you can goto a contact > click on the Additional Info tab > click on the CLASSIFICATION heading to display the master list of classifications and select the [Outlook Deleted] and press the RED X to remove it from the MASTER LIST – when this is done ALL RECORDS that were assign this classification will have it removed from their list and all records will once again be able to sync back to Outlook. When records are marked with [Outlook Deleted] it is assumed that you have deleted them from outlook for a purpose and do not wish to have them put back into that database.